Trust us when we tell you that this number was hard to find, so we don’t blame you if you weren’t able to locate it! Dial this number at any time to call Amazon and speak to a customer service representative and get your issue resolved.[1]

  • If you’re outside the U.S, call 1-206-266-0927.
  • Amazon also has a few phone numbers specific to various departments and categories, including:
    • Audible: 1-888-283-5051
    • Accessibility: 1-888-283-1678
    • Payments: 1-866-216-1075
    • Pharmacy: 1-855-745-5725.

Request a call from a customer service agent. This link will take you to the landing page for the call feature. Select “Request call now” and enter your phone number, or dial the customer service number, if one is displayed.[2]

 

Use Amazon’s chat feature. Click the link to automatically open a chat with an Amazon customer service representative (or perhaps a bot—it’s hard to say). Type in your question or problem and work with the agent to get your issue resolved. If you find the chat unhelpful, type in a request for a call or ask for the customer service phone number.[3]

  • If you can’t get to the chat feature from this link, use the customer support page. Click the category and item that pertain to your issue, then select “I need more help,” which will direct you to a page with an option to start a chat.

Search the help library for answers to common questions. Go to the customer support page linked above, and scroll down until you see “Search our help library.” Use the search function to type in the question or problem you’re having. Or, select an option from the “All help topics” menu, which includes:

  • Where’s my stuff
  • Shipping and Delivery
  • Returns and Refunds
  • Managing Your Account
  • Security & Privacy
  • Payment, Pricing and Promotions
  • Devices & Digital Solutions
  • Amazon Business Accounts
  • Large Items and Heavy-Bulky Services
  • Other topics & Help Sites